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Refrigerator problem

Refrigerator Leaking Water? Find the Source First.

Water on the floor under your fridge is almost always one of three things — and they're all fixable in a single visit. The trick is finding the actual source before you start ripping the unit apart.

Common causes

What's actually wrong

Clogged defrost drain

The most common cause. The drain that carries melted defrost water to the drip pan gets clogged with food debris or ice. Water backs up and runs out the bottom of the fridge.

Cracked drip pan

Less common but happens, especially on older units. The plastic pan under the unit cracks and water that should evaporate leaks instead.

Icemaker water line

If your fridge has a water/ice dispenser, the supply line behind the unit can leak at the connection or the inlet valve.

Door gasket failure

If the door isn't sealing, humid air gets in, condenses, and you'll see water inside the fridge or pooling at the door.

Before you call

Quick checks you can do

  • Pull the bottom front kick-plate off and look at the drip pan. If it's overflowing or you see ice in the drain, that's your culprit.
  • Trace the water line at the back of the unit. Any moisture, drip, or ice = leak point.
  • Press the door gasket — does it spring back firmly? Hold a piece of paper against the seal and close the door. If you can pull the paper out easily, the gasket is shot.
When to call us

Defrost drain clogs and icemaker line leaks are quick fixes — usually under an hour. Door gasket replacements are fast too. Call us if water keeps appearing after you've cleaned the obvious.

Call (631) 316-1756
Brands we service

Common on these brands